The BIG Blog

Say it with (promotional) Love Hearts

We love it when we see promotional products used in a creative way and integrated with other areas of marketing, so we #dg_love advertising agency DirectionGroup’s recent Valentine’s Day campaign!

They started out by posting Love Heart sweets to selected clients and associates. With the gift came a message suggesting that the recipient tweeted about something they loved using the hashtag #dg_love. They even created a dedicated Twitter account for the ‘tweetheart’ campaign; @twthearts.

They didn’t ask people to tweet about how much they love DirectionGroup’s services or simply ‘like’ a Facebook page, but called on them to do something social, associating their brand with the warm and fuzzy feelings that created. The Love Hearts were the hook. Even the stoniest of hearts belonging to Valentine’s Day haters would be warmed by receiving some Love Hearts in the post, so it was a good place to start.

And Love Hearts aren’t just for Valentine’s Day. They’re an iconic sweet, and are popular with our clients all year round. Go on, spread the love!

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Scent marketing and promotional products

Are you ignoring the power of scent in your marketing campaign? If so, there is perhaps a very simple way to engage all five of your customers’ senses with scented pens and rulers!

Why should you take an interest in olfaction all of a sudden? Well, recent technological developments are allowing marketers to experiment with scent marketing more cheaply and easily than ever before.

And it works, too. When Nike used scents in their outlets, they increased intent to purchase by 80%, while in another experiment at a petrol station shop, pumping smells of coffee saw purchases of the drink increase by 300%. It makes sense (pardon the pun!), aromas can evoke strong memories, good and bad, and can be very powerful. For some the smell of jasmine can instantly transport them to the streets of Delhi, others are instantly calmed by the scent of lavender.

More and more brands are starting to consider what their signature scent is, even commissioning a customised scent like London’s Langham Hotel did (ginger-lily, for your information). M&M World in New York’s Times Square sneakily pumps the aroma of chocolate onto the streets outside to entice people inside. Casinos are increasingly using musky, masculine fragrances to keep men on the casino floor (and presumably trigger their primal, testosterone-driven instinct to take risks). Even Harrods use scent marketing to get people in the mood for an exotic holiday by filling their swimwear department with the smell of coconut.

To get scientific, our sense of smell is located in the same part of the brain that controls our emotions and memory and is very closely related to our sense of taste. Dr Alan Hirsch, a US neurologist at the Smell and Taste Treatment and Research Foundation, is carrying out very interesting research into immediate recall of childhood memories by a particular odour, a phenomenon he refers to as olfactory-evoked recall.

Hirsch believes that scent has the power to evoke emotions powerfully, but can sometimes cause people to rewrite history a tad, seeing past events through rose-tinted glasses and glossing over less positive elements from their memory.

So what’s the link with promotional products? We’ve got a new pen in stock which comes in a huge range of scents, from strawberry to popcorn, baby’s talcum powder and chocolate chip cookies. Imagine getting a package on your desk that smelt like biscuits — wouldn’t you be more likely to open it? And if, like the Langham Hotel, you would like to create a signature smell for your brand, we can attach it to the pen.

Get in touch for more details about the sensory experience you’d like to create and do let us know about any of your experiences with scent marketing!

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Eco-friendly promotional products

With the ‘big six’ energy providers in the UK implementing long-awaited price cuts and Sting and Trudie Styler encouraging us all to sport bags made out of elephant dung in the name of charity (she insists they don’t smell), the environment has been in the press and on our minds even more than usual this week.

Here at BIG, we’ve got an ever-expanding range of eco-friendly products to cater for the increasing demand from our customers for promotional products which fit in with their commitment to green concerns and to tie all their marketing materials in with their official policy on sustainability.

One of the concerns surrounding the giving out of branded promotions in general is that the giveaways will just end up in landfill and reflect badly on the brand from an environmental point of view. We say that you should think long and hard about how useful or relevant your giveaway is first and foremost, but also that our eco range is a great way to minimise how much your marketing strategy is costing Mother Earth. Many of our green alternatives are made from recycled material and are biodegradable. It also reflects really well on you in the eyes of the recipient.

Saying that, we have to admit that there are a few environmentally-friendly promotional products out there which look and feel inferior and give the others a bad name. If you’re considering going for an eco-friendly item, just give us a ring and we’d be delighted to point you in the right direction or send you a sample so you can make your mind up yourself.

In the meantime, here are a few of our faves:

1) The Bag for Life

We’ve waxed lyrical about them before, and it’s worth doing so again. The fact that most of our bags for life and cotton shoppers are either Fairtrade or made from recycled and biodegradable material makes them a top, guilt-free choice. And the feelgood factor doesn’t stop there; they’re an inherently green choce as they encourage people to forgo plastic bags in favour of one they will keep.

2) Notebooks

Made from anything ranging from old tyres to recycled polypropylene, the quality is just as good as regular paper and there’s barely any difference in price.

3) The Stilolinea Vegetal ballpen

80% of this pen is made from plants and is biodegradable, but it’s sturdy, writes smoothly and looks surprising expensive considering it’s one of our cheaper pens.

4) Travel coffee cup

While it’s not made from anything recycled, it does help in the fight against our throwaway culture and promote a more environmentally-conscious lifestyle.

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Seven creative uses for promotional sticky notes

When is a promotional pad of sticky notes not just a promotional pad of sticky notes? Well, when it’s a:

1) Book of vouchers or a pad containing a single voucher

2) Visual feast — by printing a slightly different image on each sheet, you can turn your pad into a short animation. Neat, huh?

3) Calendar with dated sheets or a list of important dates and events

4) Portal to a video, social media page or online catalogue (by printing different QR codes onto each sheet)

5) Pocket book, containing messages, stories or a thought for the day

6) Training manual with a different statistic/fact on each sheet

7) Tool to drive traffic to you website. Print a code that is to be cashed in on your website so the success of the promotion can be tracked and measured!

Choose from standard shapes in a range of sizes or we can cut them into a shape of your choice. They can be printed with a single colour or full colour, depending on what you’re using it for. If you can’t quite picture the end product, send us your artwork and we’ll do a mockup to help you visualise it.

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Top 5 electronic products and accessories

Whether you’re in a technology/IT-related industry or your client is into gadgets and gizmos, here’s our pick of the best promotional electronic products and accessories out there:

1) Cyber Clean

Our promotional Cyber Clean putty is a godsend for people who eat at their desks (apparently 87% of us) and have crumbs lodged awkwardly and stubbornly in their keyboard.

This magical putty kills bacteria, lifts dirt and debris from keyboards, mobile or landline phones and leaves all your electrical appliances smelling squeaky-clean and fresh.

If you’re still not convinced, you might like to consider the findings of a study by Which? Magazine which found that the average mobile phone carries 18 times more potentially harmful germs than the flush handle in a men’s toilet. The worst offender they found had 170 times the acceptable level of faecal coliforms, which are associated with human waste.

2) Emergency phone charger

If your employees give keep giving you the old ‘my phone was out of battery’ line when you try and get them on their mobiles outside work hours, give them an emergency phone charger to help them out. They’re solar-powered and  come with adaptors for micro sub, Nokia and iPhone mobile devices.

3) Silicone phone/iPad cover

These are the perfect gift or incentive for a technology-mad client or employee who’s keen to protect their mobile or iPad. The phone protector is compatible with a wide range of smartphone brands too.

The great thing about these is that we can match the colour of the holder to your exact corporate pantone colour, so you can really get your brand message across. And silicone rubber is such a popular material; it’s easy to clean, heat-resistant and really lightweight (which helps keep your postage costs down).

4) PU iPad case/stand

Another entry for an iPad holder, but this one’s a little more upmarket. Not only does this iPad case look impressive, but it converts into a stand with multiple viewing angles and comes complete with a cleaning cloth to keep it looking good.

It’s great for giving more imitate presentations and makes doing work on the move a whole lot easier.

5) The Smart Touch and Smart Touch Elite

One of 2011’s standout products, the Smart Touch pen works on all touch-sensitive devices, be it a smartphone or tablet device, and makes navigation a dream. The Smart Touch Elite even comes with a ballpen on the other end so multitaskers can flit between paper and screen with ease.

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The Royal Collection’s Christmas range: one is very impressed

If you remember, we were very impressed by the collection the Palace came out with to mark the Royal Wedding earlier in the year. Well they’ve done it again with their Christmas gifts range, and my, haven’t they let their hair down? Perhaps they’ve been taking merchandising tips from their in-laws…

Sensitive to the fact that the people of Britain are still in the thick of a recession (her Majesty herself is taking in lodgers), they’ve made sure that even people with modest budgets can afford a piece of Royalty for Christmas. They got a selection of ‘stocking fillers’ with some very reasonably priced lanyards, heart keyrings and chocolate coins. The shower cap and guardsman rubber duck made us smile too.

What runs consistently throughout the range, though, is their total commitment to their brand and to impeccable design, even where the humblest of products are concerned. Their vintage-style God Save the Queen range is just right, and has been flying off the shelves already according to Nuala McGourty, retail director at the Royal Collection.

The Royal Wedding gave the Monarchy a much-needed boost earlier in the year and won them a new generation of fans, who will no doubt appreciate this year’s less buttoned-up collection.

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Promotional merchandise — advertising hero in recessionary times!

They get to you on your mobile phone, they creep into your online social life and thanks to product placement, they’re in your favourite TV programme. With so many competing marketing messages, how and where can marketers reach people and make a real impression is an important question. And even if you do talk to them, how do you know they’re listening? A few recent studies have proven that promotional products can be a really cost-effective solution.

According to the Outdoor Media Centre, marketers should think about targeting people while they’re out and about. Out of those polled, 40% recalled seeing an advertising message (a far higher number than those who could recall seeing a radio or newspaper advert) while 72% agreed that an outdoor advert might make them seek out more information on the brand or influence their purchasing decision. Great!

By the time they’ve sifted through the sea of conflicting marketing messages and are en route to make their purchase, they are probably suffering from ‘information overload’ and are perhaps a little more prone to making a snap judgment. Could the trick be as simple as getting the timing right rather than throwing as many ads at the, hoping they will start to stick?

Whether you choose a massive banner, a t-shirt printed with your logo, an outdoor installation or a stunt, it’s clear that outdoor advertising provides a huge opportunity to influence people and make a memorable impression.

And what about other promotional products that people might keep in their home or office cubicle? The BPMA have just done a study which has found that promotional products are just as effective as other forms of advertising such as radio, but the cost per impression of promotional products was a lot less. That said, impressions don’t pay bills: orders and contracts do. Well, 79% of those polled felt that they would be more likely to do business with the company in the future after receiving the promotional item.

The study also confirmed our belief that when choosing a promotional product, giving out something that will actually be used and valued works better than a one-off throwaway item that will be forgotten and thrown out. Think mugs, usbs, pens and calendars.

Though the findings show that promotional merchandise trumps even outdoor advertising in terms of advertising impressions, seeing promotional merchandise as simply another medium for an outdoor ad and a vital part of the marketing mix is perhaps a more holistic approach.

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Poppyscotland cookie cutters

Poppyscotland Cookie CuttersWe were very pleased to see Edinburgh Foody, aka Scottish food blogger Danielle Ellis, putting the Poppyscotland cookie cutters we’ve produced for their fundraising range to good use. She kept to the poppy theme and baked a yummy-looking batch of parmesan poppyseed biscuits. Drool over a photo of her baking efforts and get the recipe here.

Heather is always sabotaging our diets here in the BIG office, and she used the cookie cutters to make a batch of extremely buttery shortbread. They didn’t last long once they were unleashed on us, but I managed to wade through the scrum to get a photo:

Tea and Poppy ShortbreadIf you feel like giving them a go, you can at least ease your guilt as you raid the biscuit tin with the thought that you’re helping to promote the poppy and you’re giving money to a worthy cause. Here are Heather’s golden rules for making shortbread:

- Heather swears by chilling the dough before rolling it out.

- Bake your shortbread on the top third of your oven so the bottom of the shortbread doesn’t get too hot.

- Sprinkle sugar on the shortbread while they’re still warm so the sugar stays put (she warns against using an egg wash before putting them in the oven, as the egg will break down the fats and you’ll end up with a regular biscuit rather than shortbread).

- Don’t overwork the dough, or your biscuits might not be as crumbly and ‘short’ as they should be.

Good luck, and do send us your photos!

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Five biggest QR code mistakes

There’s no doubt that new QR code technology presents marketers with new and exciting ways to reach their customers, but get it wrong and you could end up wasting a lot of money and squandering an opportunity to tap into the growing mobile communications market. So here’s our top five ‘don’ts’ for using QR codes:

1) Very basic, but make sure your code actually links to your chosen media and that it is printed large enough to be scanned before you go ahead and print it on all your business cards. Generally speaking, the more complex the data, the larger you’ll need the code to be. Don’t leave it ‘til the last minute only to realise your code doesn’t scan very well; test and test again.

2) Not printing directions. Yes they’ve been around for years and people in Britain are becoming increasingly aware of what they are. But if you don’t print a little hint like ‘scan me’ or ‘scan to win’ , you may be excluding a whole lot of people who will not know what to do with them, even if they do have a smartphone. Though this commercial is in Japanese, you can still get the gist of the message. Why not create a video demonstrating what to do with the QR code and what media it will take you to on your smartphone?

3 Printing a QR code just for the sake of keeping up with the Joneses without thinking about the content you are linking the code to. Make sure that your website site is mobile phone-friendly for a start, and give them content that will entertain them and provide real value, or a competition with a really attractive prize. A story like this might tempt you to link a QR code directly to a payment page or a product catalogue, but that’s not going to get somebody to say ’you’ve got to check this out’ to a friend.

4) Printing it on a throwaway item that would get passed on. If you print the QR code on a throwaway product like newspaper or paper cup, it may get scanned once before it’s binned or lost. But printing it on a keeper like a mug means that it’ll be seen and scanned many times over, so it’s worthwhile paying a little more for a product with a little bit of longevity.

5) Not integrating it into your overall strategy. The beauty of QR codes is that they can help you measure the effectiveness of a campaign or idea by counting the number of scans and capturing data on your chosen landing site, so use the opportunity to learn as much as you can about your customers’ behaviour and preferences. Consider how the QR code links to your social media strategy and think about using it as part of a real-life event to give it a human element as well.

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Product in the spotlight: the promotional mug

Mugs are a promotional product that never go out of fashion. If our office is anything to go by, a lot of cups of coffee are drunk out of mugs every day, so you know they’ll be used and your brand will be visible.

They come with a massive brand area so you can make a big impact with a slogan, but you don’t always have to go for the obvious print position. Printing messages at the base of the mug has become popular recently; you don’t expect to see something printed there, so you can’t help but read the message — job done!

There are so many designs to choose from, so you can make sure the mug really fits in with your brand identity. Is your business a solid earthenware type, or will only bone china do? You can have a mug which reveals your message as it heats up, a chalkboard mug which allows you to write messages on it, a mug and spoon combo, or a ceramic takeaway mug.

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